My resume


PROFESSIONAL EXPERIENCE :


2017 – PRESENT

Samsung Electronics Poland, Warsaw

Job title: Senior Service Operations Specialist

  • Technical support

  • Service network audits

  • Technical trainings

  • Quality monitoring

  • Service network support

  • Implementation new service points

2015 – 2017

Samsung Electronics Poland, Warsaw

Job title: Service Operations Specialist

  • Technical support

  • Service network audits

  • Technical trainings

  • Quality monitoring

  • Service network support

2014 – 2015

Polkomtel S.A., Warsaw

Job title: SIM Card Specialist

  • Generate codes for top up vouchers

  • Purchase order SIM cards

  • Check and description of orders in SAP

  • Technical support for telco and IT products for Cyfrowy Polsat and Polkomtel group

2012 – 2014

Cyfrowy Polsat S.A., Warsaw

Job title: Procurement Junior Specialist

  • Procurement telco products

  • Tested the new telecommunication and IT devices

  • Maintained business relationships with suppliers

  • Customization new products

  • Tested the new STB products

2012 – 2015

LUCOM, Brodnica & Warsaw – Sole trader

  • Implementation and maintenance of Internet networks

  • Performed multiple tasks in the area of graphic design

  • Provided hardware service

  • Web development

  • Installation and service monitoring

2008 – 2010

P.P.U „LT” Tomasz Leczycki, Brodnica

Job title: Technician - trader

  • Sale, warranty service and post warranty service of VOBIS products

  • Service and installation of satellite Cyfrowy Polsat, CYFRA+,N

  • Installation and service monitoring

  • Responsible for management of the online shop

2007 – 2008

Hurtownia elektryczna „DOKO”, Brodnica

Job title: Vendor

  • handling customer service within the finalisation of private and public orders maintaining customer satisfaction


EDUCATION:


2011 – 2013

University of Technology and Life Sciences in Bydgoszcz

Major: Electronics and Telecommunications, II degree study: MSc

2011

University of Technology and Life Sciences in Bydgoszcz

Bachelor of Science in Electronics and Telecommunications


Why me?


Problem-Solver.

I don't believe in design without purpose. I believe that design plays a role in solving problems that improve the consumer experience. There is no issue that cannot be solved, it is always a matter of desire.

Curiosity.

I like to learn new things, thanks to this I gain new skills. The human mind can absorb a lot of knowledge, what makes us better.

Strategic.

I think like a business owner and identify opportunities to grow the business, whether indirectly or directly related to good strategy.

Creative.

I always have a unique perspective when approaching an issue due to my broad range of interests and hobbies. Creativity is the source of differentiation and therefore, at the root of competitive advantage.

Professional.

I always has an eye on my target. I endeavour to deliver high-quality work on time, every time. Hiring me is the only real guarantee for results.

Ambitious.

I'm always looking for opportunities and aren’t afraid to
take risks for the sake of making things better.